Evmastu, owned and operated by Red Services, we are committed to providing a smooth and reliable shipping experience for our kitchenware and traditional cookware products. Our Shipping Policy ensures transparency and clarity regarding the shipping process. Please read the following carefully:

  1. Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday), excluding public holidays. Orders placed after 2:00 PM IST will be processed on the next business day.

 

  1. Shipping Methods

We partner with trusted and reliable courier services to ensure safe and timely delivery. Standard shipping options are available for all domestic orders.

 

  1. Estimated Delivery Time

Domestic Orders: Estimated delivery time is 3–7 business days from the date of shipment.

 

  1. Shipping Rates

Shipping rates are calculated based on the weight of your order and destination. Applicable domestic shipping rates will be displayed at checkout before payment.

 

  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your order by clicking on the provided tracking link.

 

  1. Shipping Restrictions

Certain products may be subject to shipping restrictions depending on local regulations.

 

Customers are responsible for checking their location’s import or usage policies before placing an order.

  1. Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

 

  1. Address Accuracy

Please ensure that your shipping address is entered accurately and completely at checkout.

Evmastu is not responsible for packages delivered to incorrect addresses provided by the customer.

 

  1. Delays

While we strive to deliver orders on time, unforeseen factors such as weather conditions, courier issues, or other disruptions may cause delays.

We appreciate your patience and understanding in such cases.

 

  1. Customer Support

For any questions or concerns regarding your order or this Shipping Policy, please contact us at:

Red Services

Office Address: #206, Harbans Pura Colony, Yamunagar, Haryana – 135001

Email: redservices206@gmail.com

 | evmastu206@gmail.com

Phone: +91 9588531183

 

Thank you for choosing Evmastu. We value your trust in our products and are dedicated to ensuring a smooth and dependable shipping experience.