Terms and Condition

Welcome to evmastu.com. These Terms and Conditions govern your access to and use of our website, products, and services related to EVMASTU’s traditional cookware and utensils. By using this website, you agree to comply with and be bound by the following terms. Please read them carefully.

Use of Website

You agree to use this website for lawful purposes only.

You may not use this site to distribute harmful content, malware, or attempt unauthorized access.

We reserve the right to refuse service or block access to users who violate these terms.

Product Disclaimer

EVMASTU utensils are handcrafted and designed for traditional cooking purposes.

The actual product may vary significantly in size, color, or finish from the images shown on the website due to the nature of handmade production.

We make every effort to describe our products accurately, but minor variations are not considered defects.

Use of our products is at the customer’s own discretion and responsibility.

Orders & Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

By placing an order, you confirm that all information provided is accurate and complete.

Payment

We accept prepaid online payments via trusted third-party gateways.

Return/Exchange or Refund is available only for prepaid orders. Orders placed under Cash on Delivery (COD) are not eligible for return, exchange, or refund.

We do not store or have access to your credit/debit card details.

Shipping & Delivery

Orders are usually processed within 1–2 business days and delivered within 3–7 business days across India.

Shipping charges (if applicable) will be displayed at checkout.

Delays may occur due to logistics or unforeseen circumstances, for which we are not liable once the product is handed over to the courier.

Customers are responsible for providing an accurate and complete delivery address.

Return & Refund Policy

Our Return/Exchange or Refund Policy is outlined in a separate section. Please review it before placing an order.

Intellectual Property

All content on this website, including text, graphics, images, product descriptions, and logos, is the property of Red Services and protected under applicable copyright laws.

Reproduction or use without prior written permission is strictly prohibited.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

By purchasing from us, you agree that the use of our utensils is at your own risk.

Modifications

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will be posted on this page with the updated effective date.

Governing Law

These Terms and any disputes arising from your use of the website or products will be governed by the laws of India, subject to the jurisdiction of the Jagadhri Court in Haryana.